Investigations in the public interestEvidence. Enquiry. Accountability.
The Questions / BH68-16

BH68-16 · Mark John Mayo v Miss E / L00BP152

Who checked the staff and solicitor handling?

Proposed · not yet sent

The question · editorial wording

Who held responsibility for checking Amelia Skea’s and Nick Shackson’s handling of the disputed records and the ensuing requests? Identify the non-privileged scope of Geldards LLP’s role, who retained complaint ownership after referral to the firm, and what process ensured the factual questions were investigated and answered. If information is withheld, identify the category and reason, and what non-privileged factual outcome can still be provided.

Why this matters Responsibility survives referral

Use of external advisers should leave the company able to explain who owns a concern and which factual checks underpin its response.

Current question directed to: Zoë Yujnovich · Chief Executive, National Grid plc · for referral to the responsible NGED South West executive

Proposed recipients
Zoë Yujnovich
Date sent by this publication
Not sent
Sending of a new request by this publication
Not recorded; this is the draft reporting register.

Prepared on 18 September 2026. This executive question has not been sent by The Unanswered Record; no receipt or response deadline is recorded. Earlier requests to staff and solicitors are identified separately. Zoë Yujnovich is approached for present executive oversight, not described as having authorised the earlier handling.

What the record answers

The representation correspondence identifies Geldards LLP and Mark Hacking, and directs contact through the firm. The public policies do not establish the firm’s particular instructions or a completed factual review. This question seeks accountability and the review outcome, not disclosure of privileged legal advice.

The point still requiring clarification

Identify responsibility, the review undertaken and the factual position the company stands behind. Do not treat a referral to legal representatives as a substitute for identifying how the record-integrity concern is addressed.

Executive-review question prepared 18 September 2026 · not yet sent. No live “days unanswered” count is used.

Where this question comes from

Nick Shackson, National Grid and the BH68 plan → Read the originating article

Supporting source notes: D, pp. 1–5 · E, p. 3 · G, pp. 1–5 · H, pp. 1–3 · J, pp. 1–3 · S, policy applicability.

Mark John Mayo v Miss E / L00BP152

Other parties mentioned

These connections provide context; they do not establish delivery of this question to every named party.

Keep the record complete

Answer this question.

Any party with a response, correction or relevant document can contact theunansweredrecord@gmail.com. Quote BH68-16 and identify the point and evidence you are addressing. Material replies will be considered and reflected fairly alongside the question.

Respond to BH68-16 ↗